From Local to Global: The Role of Partnerships in the Success of GCCs

India has rapidly become a hub for Global Capability Centers (GCCs), playing a crucial role in the global economy. ...

India has rapidly become a hub for Global Capability Centers (GCCs), playing a crucial role in the global economy. According to NASSCOM, India’s GCC sector is projected to reach $40 billion by 2025, growing at 12-15% annually. This growth is driven not just by cost advantages, but by India’s skilled talent pool and ability to adapt to global business needs.

A key factor in the success of GCCs is strategic partnerships. Kumar Rajagopalan, VP and Country Head of Dexian India, highlights how India’s cultural strengths—adaptability and collaboration—drive innovation in global partnerships. These partnerships are vital for organizations aiming to balance global standards with local insights, ensuring a competitive edge.

Large companies often rely on their established brand to initiate GCCs, focusing on Centers of Excellence. However, mid-market companies may face challenges in talent acquisition. Full-scale partners, like Dexian, help navigate these early hurdles, offering support until GCCs reach maturity.

Cultural understanding is also essential for GCC success. India’s collaborative business mindset, along with global partnerships, helps GCCs adapt to international markets while catering to local needs. Dexian’s global presence and local expertise exemplify this approach, ensuring tailored solutions that resonate globally. By combining a global mindset with local insights, organizations like Dexian create the perfect formula for GCC growth and success.

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