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Quality: Indispensable for Perfection
“Quality is not just meeting the specifications, it is about meeting the customer’s requirements. It’s about understanding what the customer truly values and delivering it consistently. Quality is achieved when everyone in the organization is committed to excellence, when every process is designed to prevent defects, and when every employee understands that they have a role to play in delivering superior products and services.” – Philip Crosby
Empowered by Excellence: Our Certifications
ISO 9001:2015 - India (DITPL Chennai, Pune & Bangalore), US (McLean, Dallas, Redmond), Brazil (Porto Alegre & Curitiba), APAC (Thailand)
ISO 9001:2015 certification across multiple locations highlights our commitment to a Quality Management System that ensures continuous improvement and adherence to customer and regulatory requirements.
ISO 22301:2019 - India (DITPL Chennai), US (McLean)
ISO 22301:2019 certification showcases our dedication to upholding a strong Business Continuity Management System (BCMS). This highlights our preparedness to effectively manage potential disruptions, ensuring seamless operational resilience and continuity for our valued clients.
ISO 27001:2022 - India (DITPL Chennai, Pune & Bangalore), US (McLean, Dallas, Redmond), Brazil (Porto Alegre & Curitiba), APAC (Thailand)
ISO 27001:2022 certification underscores our commitment to safeguarding information assets with a robust Information Security Management System (ISMS).
ISO 27701:2019 - India (DITPL Chennai), US (McLean)
ISO 27701:2019 certification highlights our dedication to privacy protection through a comprehensive Privacy Information Management System (PIMS). This extends our ISMS to include personal data management, helping us comply with privacy regulations and mitigate privacy risks.
CMMI ML-5 Svc_2.0 - DITPL
Dexian India’s attainment of CMMI Maturity Level 5 for Services (Svc) Version 2.0 showcases our focus on process optimization and continuous improvement. This highest level of certification ensures we deliver highly predictable, efficient, and innovative service solutions through systematic performance management.
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Timeline Journey to excellence
Timeline Journey to excellence
Attaining Exceptional Performance Systematically
Adherence to
Standards
Dexian ensures strict adherence to international standards such as ISO 9001, CMMI ML-5 Svc_2.0, ISO 27001, ISO 27701, and ISO 22301.
Documentation
We maintain comprehensive documentation of processes and procedures to meet certification requirements.
Technology
Investment
Investment in advanced technologies enhances quality assurance processes.
External Audits
Engage accredited certification bodies to conduct independent audits and verify compliance.
Cross-functional
Collaboration
Departments work together to ensure quality standards are met across all operations.
Training Programs
Employees undergo regular training to ensure understanding and compliance with quality standards.
Feedback
Integration
Customer feedback is actively sought and integrated into quality improvement processes.
Continuous
Improvement
The company implements continuous improvement processes to enhance quality management systems.
Environmental, Sustainability,
and Governance
Environmental, Sustainability, and Governance initiatives are systematically driving Dexian India towards attaining exceptional performance.
CXO insights on Dexian's quality journey
Kumar Rajagopalan
Vice President Initiatives and Country Head – India – Executive
Dexian’s quality roadmap is strategically poised to amalgamate cutting-edge technologies and exemplary methodologies, ensuring the perpetuation of our premier market standing. Our unwavering commitment to relentless enhancement remains steadfast as we endeavor to attain elevated echelons of quality benchmarks.
TG Suresh
Executive Director, Global GRQC
Our quality journey transcends mere certifications, embodying Dexian’s steadfast dedication to maintaining utmost integrity and reliability. Our strategic objectives encompass sustained long-term growth achieved through refined procedures and enhanced client value propositions.
Venkat Lakshminarasimha
Head of Solutions, India & Middle East, Dexian India
Dexian’s future trajectory is defined by an unyielding dedication to quality and innovation. Our forward-thinking roadmap underscores our steadfast commitment to delivering value and cultivating enduring client relationships.