At Dexian, we guide you through each stage of the Global Capability Center (GCC) lifecycle. Our services include strategic advisory, robust IT infrastructure establishment, top talent acquisition, and provision of industry-leading solutions. With our comprehensive support, we guarantee a smooth setup and continuous growth for your GCC operations.

We understand your need to build GCC as an innovation powerhouse for exponential growth

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Specialized expertise

Dexian domain-specific knowledge and skilled professionals provide specialized expertise to address customer challenges

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Scalability

Dexian can scale operations based on customer requirements, ensuring flexibility and adaptability to changing business needs

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High quality

Dexian delivers premium services to meet customer needs by leveraging a diverse talent pool and advanced technologies

Dexian GCC Services include

Business Enablement Services

Infrastructure Setup
Strategically position your GCC for growth with our expertise in facilities management for seamless operations and location optimization

Compliance Management
Effortlessly navigate regulations covering industry standards, financial, tax, and legal requirements, ensuring compliance at every step

Talent Acquisition
We utilize AI-based tools for talent acquisition, transcending recruitment by employing 9-Box skill matrices to identify, nurture, and retain top talent, ensuring organizational success and growth

Solutions and Outsourcing

Solutions
Dexian provides a full spectrum of solutions spanning cloud transformation, application development, data & analytics, and cybersecurity services. We embrace digital evolution, optimizing processes with NextGen tech like AI/ML and RPA.

Efficient Outsourcing
Dexian streamlines outsourcing processes with our efficient and tailored solutions across various domains, ensuring optimal resource allocation and cost-effectiveness for our clients

Organizational Development

Change Management
Facilitating transitions, nurturing adaptability, resilience, and organizational evolution to navigate change effectively and ensure sustainable growth and success for teams

Strategic Planning
Charting future courses, aligning objectives with deliberate strategies to navigate challenges and seize opportunities for sustained success

Cultural Transformation
Shaping organizational culture to foster collaboration, innovation, and inclusivity, driving positive change and enhancing employee engagement and performance

3 engagement models to build GCC in India

Build, Operate and Transfer

Build, Operate and Transfer

Executing projects, managing operations, and transitioning ownership

Joint Venture

Joint Venture

Forming strategic alliances for shared ventures

GCC setup within Dexian office

GCC setup within Dexian office

Establishing a GCC hub within Dexian’s office for enhanced operational efficiency

Dexian Advantage - a 'partner of choice' to setup GCC in India?

During Dexian’s establishment and growth in India, we gained extensive expertise in overcoming the challenges inherent in an organization’s early stages. This knowledge underpins our advisory services, focusing on optimizing infrastructure, talent acquisition, and processes while ensuring compliance with financial, tax, and legal regulations.

Over the past decade, we’ve developed tailored solutions to facilitate entry and growth into new industries for our clients. For instance, leveraging our experience with Ministry of Agriculture, State Government, Bihar State, we can assist insurance company GCCs to enter India’s agricultural sector. Additionally, our cybersecurity proficiency offers reassurance to BFSI GCC leaders. Furthermore, our Data and Analytics CoE delivers actionable insights to aid Retail GCC growth.

Financial, Tax & Regulatory Compliance

Financial
Addressing financial inefficiencies with comprehensive analysis and management support, optimizing fiscal health for sustainable growth

Tax
Solving complex tax challenges with expert advice and tailored compliance services, ensuring alignment with regulatory mandates for seamless operations

Regulatory Compliance
Mitigating legal risks by ensuring strict adherence to industry regulations and standards, providing peace of mind and safeguarding against compliance vulnerabilities

Powerful Tools, Streamlined Process

Organizational Technology and Talent Solutions (OTT) Platform
Dexian offers an OTT platform that supports organizational culture, addresses talent and skill gaps, and provides technology support

9-Box Skill Metric Approach
Dexian employs the 9-box skill metric to assess employees’ skills, guide career paths, fosters skill growth, and align with organizational goals

Process/Methodology
Dexian follows proven methodologies and processes to ensure the delivery of high-quality IT solutions.

Talent

Best-in-class NextGen Tech, Global Talent
Dexian offers access to highly skilled and cutting-edge tier-I tech talent.

Hackathons
Dexian conducts hackathons to cultivate innovation, collaboration, and creativity, empowering talent to address real-world challenges

Domain knowledge & Solutions

In-depth Industry Knowledge
Dexian has in-depth understanding and expertise in diverse industry domains.

Building Future-Ready Applications
Dexian specializes in developing applications that are designed to drive, efficiency, and growth.

06

Read our latest thinking

Dexian Aids Media/Tech Co. in Equipment Deployment

The client wanted to increase services and broadband speed. They needed to transition voice, video and Internet traffic to …

Dexian Builds Data Loss Prevention Team

The client needed a 6-person team of Data Loss Prevention (DLP) Analysts to protect the business from cyberattacks by …

Dexian Builds UX Product Team for Transformation

The client was going through a digital transformation and needed assistance in expanding their UX Product team. This team’s …

Dexian Successfully Consolidated Event Management Systems

The client’s ServiceNow platform utilized multiple modules, applications and third party integrations. Customized legacy systems were creating event correlation …

Dexian Successfully Created an Outage Alert System

The client was experiencing continuous failures in their SAP system, resulting in a delay in analyzing protocols

Dexian Successfully Creates Customized Service Desk Training

The client was experiencing quality inconsistency and service gaps due to a lack of training program for their Service …

Dexian Custom-builds Software in Proprietary Suite

The client needed a partner to implement its software suite for its customer

Dexian Delivers Remote Development Team Solution

Client required a bulk staffing solution and sought a fully stacked development team in order to create an internal, …

Dexian Delivers Developers for Business Intelligence

The client needed resources to review and extract data from various sources; clean, prepare and manipulate data in the …

07

In the News

The role of a local partners in setting up and enhancing GCC (Global Capability Center) in India

Summary Global Capability Centers (GCCs) have evolved from cost-saving and capability enhancing hubs to strategic assets, driving innovation and …

Maximizing Efficiency: How local partnership Benefit Global Capability Centers expansion

Local partnerships: Catalysts for GCCs’ innovation prowess  Summary: International companies face hurdles like navigating regulations, attracting talent, managing IT …

Innovation, upskilling and empathy drives Dexian in India

The number of Global Capability Centres (GCCs) in India has doubled in the last 20 years growing from 700 …

The role of a local partners in setting up and enhancing GCC (Global Capability Center) in India

By Kumar Rajagopalan Global Capability Centers (GCCs) have evolved from cost-saving and capability enhancing hubs to strategic assets, driving …

Maximizing Efficiency: How local partnership Benefit Global Capability Centers expansion

By Kumar Rajagopalan Local partnerships: Catalysts for GCCs’ innovation prowess  Summary: International companies face hurdles like navigating regulations, attracting …

From Local to Global: The Role of Partnerships in the Success of GCCs

India has rapidly become a hub for Global Capability Centers (GCCs), playing a crucial role in the global economy. …

How cultural alignment can determine the future of GCCs in India

As Global Capability Centers (GCCs) grow rapidly in India, with over 1,800 centers contributing more than $65 billion annually, …

The Impact of GCCs on India Tech Landscape

Global Capability Centers (GCCs) have revolutionized India’s technology sector, establishing the country as a global innovation hub. Multinational corporations …

Scaling GCCs: Strategies for Expanding and Managing Growth

India’s Global Capability Centers (GCCs) have grown rapidly, doubling from 760 in 2012 to over 1,700 by late 2024, …

Build Your Innovation Hub with Global Capability Centre (GCC)

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