GCC Playbook Summary

The Dexian GCC Playbook is your definitive guide to establishing and scaling Global Capability Centers (GCCs) in India. It combines strategic insights, operational frameworks, and practical execution plans to help multinational organizations fast-track their GCC journey — from feasibility study to full operational rollout.

Built on Dexian’s 30+ years of global consulting experience, the playbook outlines tailored models such as Build-Operate-Transfer (BOT), co-located centers, and joint ventures. It emphasizes agility, governance, innovation, and talent as the important aspects of a successful GCC setup. Whether you are optimizing cost, accelerating innovation, or building a Center of Excellence, Dexian provides the blueprint to turn your GCC into a strategic growth engine.

Table of Contents

1. About Dexian
2. Why India Leads as an Innovation Hub for GCC Setup?
3. Dexian, a partner of choice for setting up GCC in India
4. Global Excellence Initiative
5. Growth Engine Blueprint
6. Harmonizing Finance, Procurement, and Vendors
7. HR – Building the Dream Team
8. Tech Ignition
9. Shared Services Champion
10. Transnational Stewardship
11. Quality & Performance Metrics
12. Transfer Strategy
13. Benchmarking Success
14. Growth Catalyst
15. Frequently Asked Questions

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