Servicenow Technical Architect

Work from Office
Chennai - Tamil Nadu
Posted 2 months ago

Job Description

• Strong domain expertise in at least two ServiceNow platform applications: Strategic Portfolio Management (SPM), Legal Service Delivery (LSD), IT Operations Management (ITOM), ServiceNow IT Service Management (ITSM) or Performance Analytics.
• 7+ years of experience with ServiceNow development including process automation (orchestration), client scripts, UI actions, scheduled jobs, business rules, data imports, custom apps, and web services integration (SOAP, REST).
• 5+ years of experience with Web development, including X-HTML, CSS3, SQL, XML, jQuery or Angular and one or more of the following back-end technologies: JavaScript, PHP, .NET, or Java integrations in ServiceNow.

Additional Information

• Design and architect ServiceNow solutions, with a focus on Service Portfolio Management (SPM PRO) and Legal Service Delivery (LSD).
• Configuration experience in at least 5 different ServiceNow modules on dedicated as well as shared instances (preferably ITOM, ITAM, SPM, ITSM, CSM or HRSD).
• Design and implement IT related process workflows, procedures and technical standards.
• Troubleshoot and resolve technical issues, providing timely support and maintenance for ServiceNow applications.
• Receive complex input from Product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality.
• Guide the implementation, configuration, and maintenance of interfaces/integrations with third party.
• Maintain a comprehensive view of the ServiceNow architecture at both a bird’s-eye and granular level.
• Participate in Agile development, e.g., assist with estimating effort and system complexity.

Who is Dexian?

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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