Sr. Lead/Associate Manager-IT Infrastructure
Job Description
Microsoft Defender:
- Utilize Microsoft Defender for endpoint protection, threat detection, and response.
- Monitor and analyze security alerts generated by Microsoft Defender, taking appropriate actions to mitigate threats.
- Stay updated on the latest features and best practices for Microsoft Defender to enhance the organization’s security posture.
Intune:
- Intune autopilot
- Patching
Leadership and Management:
- Lead and manage the offshore infrastructure team, ensuring effective delivery of IT services.
- Develop and implement strategies to improve team performance and efficiency.
- Provide mentoring, training, and support to team members to enhance their skills and career growth.
Additional Information
Key Responsibilities:
Server Management:
- Manage and maintain server infrastructure, including installation, configuration, and troubleshooting of server hardware and software.
- Perform regular system updates, patches, and backups to ensure optimal server performance and security.
- Monitor server performance and capacity planning to meet business needs.
- Windows System Administrator with a background administering enterprise-level Windows domains and servers
Office 365 administration
- Knowledge of a Windows Domain and Servers, including Forest, Trees, trusts, AD FSMO roles, etc.
- In-depth knowledge and experience with domain controllers, Active Directory objects and OU structures, GPO mapping and administration, PowerShell, DNS, remote access.
- Identify incidents, diagnose and resolve problems, and assist with storage usage and features.
Troubleshoot Windows servers.
- Troubleshoot and resolve issues, escalating more advanced issues to the client and vendor
- Advanced trouble- shooting skills and be able to identify issue by analyzing logs
- Review system and application logs & scheduled jobs
- Be available 24×7 for escalated support service
- Should have confidence and communication skilled to handle customers
- Create and document procedures as needed.
Who is Dexian?
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.