Why Great GCCs Think Long-Term

Meet Suresh M.K., who spent over 40 years at the intersection of finance, transformation, and leadership. He’s been CFO in Indonesia, led global finance transformation and shared services at EY, just completed his first marathon at 64, and holds a master’s degree in clinical psychology. Now he’s an ICF-certified executive coach helping leaders “lead less, build more.” In this GCC Leader Series conversation with Kumar Rajagopalan (Country Head, Dexian India) and Anilesh Seth (GCC Advisor), Suresh breaks down EY’s journey from consolidating six separate U.S. shared service centers into one global organization (now 60,000+ people across India, Philippines, Ireland, Puerto Rico), why they built capability first before outsourcing to third parties, and the inflection point that turned him from decision-maker to question-asker.